Average Score (451 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

451 Ratings

4.8 Average

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  • Maria D.09-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Brittanie was amazing! She got me the car I loved and at a great price 100% will go back for my next car!

  • Michaela L.09-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The process was wonderful from start to finish. The salesman was friendly and very knowledgeable.

  • Nicole C.09-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Excellent and friendly customer service

  • Rodrigo B.09-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service by Dave (i think that was the name of the person who took care of me)

  • Catrina A.08-31-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Heyling L.08-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Rj was an amazing sales rep. I went in to the dealer wanting a very specific vehicle with a great price and that’s exactly what he got me.

  • Juan G.08-29-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Max E.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Quick, thorough, really appreciate the ride home &back during the service

  • Don S.08-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Elisabeth C.08-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I want to recognize Isaac Martinez in Maintenance, who is the main reason I’ve continued to bring my vehicles to VW for all of my service needs. His kind personality and top-tier customer service truly set him apart. Isaac is quick to respond, anticipates potential issues, and always presents multiple solutions—empowering me to make the best decisions for my vehicle from an informed perspective, never a pressured one. His client-first approach and commitment to providing every possible option in the customer’s best interest is outstanding. I’ve had horrible experiences with dealerships in the past, which left me extremely distrusting however Isaac’s professionalism and genuine care have helped restore trust as I feel my best interests are always at the center of his recommendations. Exceptional service like his is rare, and I’m grateful to have such a trusted partner in my vehicle care.

Customer Reviews for O'Meara Volkswagen of Thornton

At O'Meara Volkswagen of Thornton in Thornton, CO, we want you to love your new or used Volkswagen and we work hard to have everything go well in the purchasing and financing process. Our goal is to give you such a rewarding experience that you'll want to be our customer for life. That's why we invite you to tell us how we did by registering your opinion on any of the social media platforms. Your feedback helps us serve you better and it helps encourage staff members who work hard to go above and beyond for you.

The reviews in this section are from verified owners of Volkswagen vehicle within the last seven model years who received a survey invitation from Volkswagen of America after buying or servicing their vehicle at our authorized Volkswagen dealership. We invite you to read these reviews and provide us your feedback so we can learn how to do the best possible job for you.

Our experienced sales consultants will help you find the right new VW or used vehicle

Our valued customers around Colorado shop here because they know we're committed to providing a relaxed, no-pressure environment. We're dedicated to providing you with valuable information that will make it easier to make the right decision on which new or used Volkswagen will serve you best. We want you to drive home in the vehicle you really want whether it's a new or used Volkswagen or a quality used model from another trusted brand.

Tell us what you think about our Volkswagen finance center

We believe you'll be impressed with the supportive, knowledgeable specialists in our on-site VW finance center. These helpful professionals take the time to listen to your financial situation before they make a recommendation. They can answer any questions you have about the differences between getting a loan vs. getting a lease. Once you've made that decision, they will use our network of lending resources to help you get the best available interest rate. Please tell us how we're doing in terms of delivering on those promises.

We want to know your opinion about our Volkswagen service center

The factory-trained technicians in our VW service center have a lot of experience in working on every kind of VW SUV, crossover and sedan. They can inspect your Volkswagen to find any potential trouble spots and help you get things fixed early so your cost will be as low as possible. They can also give your VW the regular oil changes and other maintenance it needs to last longer and perform better. We think you'll find their technical knowledge is outstanding and we'd love to know if you agree. Just take a few moments to leave us a review.

Tell us how our staff is doing

We've worked hard to hire exceptional people who put a high priority on meeting your automotive needs. We believe you'll sense our passion for first-rate customer service in every encounter you have with us. Our sales consultants are friendly, helpful and create a pressure-free shopping environment. We feel confident you'll be treated well by the people in our finance center, our service center and by our support staff. Please tell us about anyone who has done an especially good job for you.

If you bought a new or used Volkswagen, let us know how you like it

No matter what kind of Volkswagen model you bought, we want to know how it's working out for you. Our VW models are known for providing solid value and very good fuel economy. Whatever your experience has been, we hope you found it was worth the drive to do business with us. Please tell us how we did so we can keep serving you better at O'Meara Volkswagen of Thornton in Thornton, CO.